FAQ

Here you can find answers to some of the most often asked questions regarding AirBuccaneers. If you can’t find the answer from here, you can always go to our Support Page.

  1. 1 General Info
    1. 1.1 What is AirBuccaneers?
    2. 1.2 Wasn’t there an AirBuccaneers game before?
    3. 1.3 If you made the original AirBuccaneers Mod in 2004, why is the full game coming out just now?
    4. 1.4 Is AirBuccaneers a MMO?
    5. 1.5 What genre is AirBuccaneers then?
    6. 1.6 Does AirBuccaneers have single player?
    7. 1.7 Does AirBuccaneers have an offline mode for LAN parties?
    8. 1.8 What platforms is AirBuccaneers made for?
    9. 1.9 Will there be a Linux version of AirBuccaneers?
    10. 1.10 When will the final version of AirBuccaneers come out?
    11. 1.11 Is the final version open for all like the Beta was?
    12. 1.12 How much will AirBuccaneers cost once it is finished?
    13. 1.13 I have feedback / suggestion regarding AirBuccaneers.
    14. 1.14 How can I contact you guys?
    15. 1.15 What are these Devs vs. Fans Battles I’ve heard about?
    16. 1.16 Have you heard about this game called Guns of Icarus Online?
  2. 2 Technical Info
    1. 2.1 What are the System requirements for AirBuccaneers?
    2. 2.2 What engine does AirBuccaneers use?
    3. 2.3 Why are you using Unity for AirBuccaneers?
    4. 2.4 What ports does AirBuccaneers need open?
    5. 2.5 I found a bug! What should I do?
  3. 3 Gameplay Info
    1. 3.1 Can I board the enemy ship and take it over?
    2. 3.2 Do I get points for repairing the ship?
    3. 3.3 Do musket shots damage other players? / I shoot the enemy who is boarding my ship with my musket and he doesn’t die! What is going on?
    4. 3.4 I see other people hanging from the ships by ropes. How do I do that?
    5. 3.5 Other players always kill me with two sword hits, but I can’t do the same to them. What am I doing wrong?
    6. 3.6 How do I load the cannon?
    7. 3.7 How do I shoot fire from the cannon?
    8. 3.8 Why does the fire I shoot from the cannon do nothing to the enemy ship?
    9. 3.9 How do I shoot rockets from the cannon?
    10. 3.10 Do the flags on Battleship actually represent current wind conditions?
    11. 3.11 Does preloading cannons slow down the ship?
    12. 3.12 How do I change ammo type on cannon?
    13. 3.13 Does preloading cannons slow down the ship?
  4. 4 Issues
    1. 4.1 I can’t log into the game!
    2. 4.2 Why won’t my game account login work on the forums? / Why won’t my forum account login work on the game?
    3. 4.3 The game keeps crashing on me! What should I do?
    4. 4.4 I purchased AirBuccaneers Alpha / Alpha: Loot & Booty Pack from GamersGate, never activated it and now only have a Steam key in there. Will I get my extras?
    5. 4.5 I purchased AirBuccaneers Pre-Alpha / Alpha / Beta and activated my account with it before the Steam release. How do I redeem my Steam key?
    6. 4.6 My AirBuccaneers Activation key doesn’t work on Steam / on your site
    7. 4.7 I have Pre-Alpha / Alpha / Beta key, but have no account. How do I redeem the Steam key?
    8. 4.8 How can I bring my old AirBuccaneers account into the Steam version?
    9. 4.9 I purchased an Activation Key / Premium Account but didn’t receive an email with the key
    10. 4.10 I activated the NON-Steam key on your system but my the game still says “Free” in the Account Level part at Settings/Account menu
    11. 4.11 I purchased a Premium Account but the game says “Beta” / “Alpha” / “Pre-Alpha”
    12. 4.12 I have a Premium Account and I have gained XP but I can’t use the Gear and/or Perks & Flaws
    13. 4.13 I registered my guest account five days ago but now the game demands that I register it and won’t let me log in
    14. 4.14 How do I get a DxDiag file?
    15. 4.15 Where is the output_log.txt file?
    16. 4.16 My Saga tower is pink!
    17. 4.17 How do I reset my password for AirBuccaneers account? / I can’t remember my password for AirBuccaneers account!
    18. 4.18 No menus, just empty background after launching game!
    19. 4.19 I launched the game from it’s install folder and now it says I have a free version! I purchased it from Steam.

1 General Info

1.1 What is AirBuccaneers?

AirBuccaneers is a multiplayer airship pirate game with shamanistic Buccaneers and infamous Vikings fighting over domination of the North. Once the cradle of culture and peace, the world is now corrupted by magic and inhabited by nasty bandits sowing destruction in airships.

This cooperative 1st person game requires seamless teamwork and strategic battle skills. Cannons need to be loaded, aimed and ignited, hot air balloons are hard to steer and the winds are fickle. A lone warrior is generally useless without a supporting crew. There’s much to do in hot air balloon during the heat of the battle.

Fight over the questionable honor of your tribe.The success, as well as the bitter defeat, is solely dependent on how well you co-operate with your crew mates. Maybe one day you will conquer the ancient North and find wonderful Atland, the city of scholars, that was once destroyed by no one but your own tribe.

Finding the right kind of battle strategy is not self-evident in the merciless winds and twisted magic of the North…

Choose your side!

1.2 Wasn’t there an AirBuccaneers game before?

Yes. AirBuccaneers was originally, in the distant past of 2004, a mod for Unreal Tournament 2004. It was made by LudoCraft (when we still were the Oulu University Games Research Unit) for the Epic’s Make Something Unreal Contest 2004 in which AirBuccaneers came third in its own category.

1.3 If you made the original AirBuccaneers Mod in 2004, why is the full game coming out just now?

In 2004 the game engines and technologies hadn’t advanced far enough to fully carry out our vision of the game. Nowadays the needed technologies exist, so we can make the game we wanted to make eight years ago. We also believe that gamers today are very interested in heavily team work and co-operation invested games like AirBuccaneers. And of course the rise of different cheap and easy to access digital distribution platforms like GamersGate and Steam, and game engines like Unity, help make a production this big possible even for an indie game studio.

1.4 Is AirBuccaneers a MMO?

No. AirBuccaneers doesn’t have a persistent world, which would exist outside the single matches. It does have some similar elements with MMOs though.

1.5 What genre is AirBuccaneers then?

Multiplayer Co-op FPS.

1.6 Does AirBuccaneers have single player?

Not at the moment.

However AirBuccaneers now has AI enemies which allows for a Co-operative PvE game mode where all players can play together against the AI enemies.

1.7 Does AirBuccaneers have an offline mode for LAN parties?

Not at the moment. AirBuccaneers needs to connect to a Master Server in order to keep track of the experience points you’ve gathered on your game account.

You can set up server that’s accessible only on your local network by leaving “serverPublicAddress=” empty in the settings.txt file located in the AirBuccaneers install folder.

1.8 What platforms is AirBuccaneers made for?

AirBuccaneers is being developed for Windows PCs.
But it has been seen running on Mac and Linux. 😉

1.9 Will there be a Linux version of AirBuccaneers?

We have moved from Unity 3.5, which didn’t directly support Linux, to Unity 4 which does. AirBuccaneers has been seen running on Linux.

1.10 When will the final version of AirBuccaneers come out?

AirBuccaneers 1.0 was released in Steam December 5th 2012.

1.11 Is the final version open for all like the Beta was?

Final version does have a free progress and feature limited Demo version, which can be downloaded from our site in here.

1.12 How much will AirBuccaneers cost once it is finished?

Base price is currently 13,99 EUR / 14,99 USD / 11,99 GBP

1.13 I have feedback / suggestion regarding AirBuccaneers.

Great! You can tell it to us at Discussions area in AirBuccaneers Steam Community. Bear in mind that someone might have already given feedback about or suggested the same thing you had in mind. If they have, you can show your support to them.

You can of course contact us via email: Support Page

1.14 How can I contact you guys?

We actively read the discussions at the AirBuccaneers Steam Community.

You can also throw us an email: Support Page

You can also reach us through our Facebook page, Twitter and Google+ page.

1.15 What are these Devs vs. Fans Battles I’ve heard about?

They are semi-regularly organized AirBuccaneers matches in which we, the Devs, fight as a Buccaneer team against the Viking team formed by the fans.

The matches are free for everybody to attend. Since there’s limited room on the servers, the fan team places are given on the “first come, first served” basis.

We also track the overall score from all the matches to see which team will prevail in the long run.

1.16 Have you heard about this game called Guns of Icarus Online?

Yes we have! It’s a really fun game and very cool concept. We think it can be summed up by saying that it’s a lot like AirBuccaneers, but with bigger ships and higher in the skies. So if you like AirBuccaneers, you should definitely check out Guns of Icarus Online because you will absolutely love it.

2 Technical Info

2.1 What are the system requirements for AirBuccaneers?

  • Minimum System Requirements:
    • OS: Windows XP SP2
    • Processor: 2.6 GHz single core
    • Memory: 2 GB
    • Hard Drive: 1.2GB
    • Graphics Card: DirectX 9.0c compatible graphics card
    • Sound card : DirectX compatible
    • Keyboard and Mouse
    • Internet/LAN connection
    • Microsoft .NET Framework 2.0
  • Recommended:
    • OS: Windows 7
    • Processor: 3.0 GHz dual core
    • Memory: 4 GB
    • Hard Drive: 1.2GB
    • Graphics Card: DirectX 9.0c compatible graphics card, 1GB RAM (Nvidia
    • GeForce GTX 260, ATI Radeon 4890)
    • Sound card : DirectX compatible
    • Keyboard and Mouse
    • Internet/LAN connection
    • Microsoft .NET Framework 2.0

2.2 What engine does AirBuccaneers use?

We started the development of AirBuccaneers with Unity 3.5, but have since moved to Unity 4.

2.3 Why are you using Unity for AirBuccaneers?

Because we like it, we’ve used it before and thus know it well and because the cost of using it is very reasonable.

2.4 What ports does AirBuccaneers need open?

25002 UDP
25003 UDP
25004 UDP

2.5  I found a bug! What should I do?

You can report the bug directly to us via email as instructed at our Support Page.

Please remember to add following things:

  • Your computer specs
  • How and when the bug occurred
  • Is the bug constant and repeating or completely random
  • Which game version you have
  • Have you installed new version of AirBuccaneers on top of an older version manually
  • Whatever else you think might help

3 Gameplay Info

3.1 Can I board the enemy ship and take it over?

Yes you can!

3.2 Do I get points for repairing the ship?

Yes you do.

3.3 Do musket shots damage other players? / I shoot the enemy who is boarding my ship with my musket and he doesn’t die! What is going on?

Muskets don’t damage players. They are only for shooting down the incoming cannonballs and rockets & dropping down air mines.

There is an exception to this rule though: Defender will have a Perk which allows him to shoot one round with a musket, lethal to the enemy players. This will however drain all the ammo from the musket.

3.4 I see other people hanging from the ships by ropes. How do I do that?

Hit [Space bar] when you fall or jump from the ship. If you’re close enough to a ship, the rope will automatically attach to it. You can drop off from the rope by pressing [Ctrl] and you can move up and down on the rope with [W] and [S] keys.

3.5 Other players always kill me with two sword hits, but I can’t do the same to them. What am I doing wrong?

You can charge the sword by holding the left mouse button down. The longer you hold, more powerful the hit will be. There’s a charge meter at the bottom of the screen when you have the sword in your hand, showing you how strong of an attack you are going to make. Two hit with full force should kill an enemy.

3.6 How do I load the cannon?

Attach to the cannon by pressing use key (default “E”). Left clicking with mouse shoots the cannon. The cannon will then automatically reload.

3.7 How do I shoot fire from the cannon?

When attached to the cannon you can change ammo type by right clicking. Fire is shot when the icon in the middle bottom of the screen is the same as gunpowder pouch icon.

3.8 Why does the fire I shoot from the cannon do nothing to the enemy ship?

The flamethrower’s range is very short. You need to be right next to the other ship in order to hit it.

3.9 How do I shoot rockets from the cannon?

When attached to the cannon you can change ammo type by right clicking. Rockets are shot when the icon in the middle bottom of the screen is the same as airmine icon.

3.10 Do the flags on Battleship actually represent current wind conditions?

Yes they do.

3.11 Does preloading cannons slow down the ship?

No it doesn’t, but preloading the cannons isn’t a smart tactic. Preloading isn’t possible anymore since Beta.

3.12 How do I change ammo type on cannon?

When attached to the cannon you can change ammo type by right clicking.

3.13 Is there any way to recognize the Devs in game?

We have golden raven shield emblem above our characters and in front of our nicknames on the scoreboard.

We also often use the [LC] tag in front of our nicks, but this can be easily used by anyone, so it can’t be completely trusted as a means to recognize us on the servers.

4 Issues

4.1 I can’t log into the game!

Try these steps:

  1. Make sure that your password and username are correct
  2. Make sure that your firewall isn’t blocking the game
  3. Make sure that ports 25002, 25003 and 25004 UDP are open
    NOTE: If steps 2 and/or 3 needed changes, you have to reboot the game for the changes to take effect
  4. Check the AirBuccaneers Steam Community, AirBuccaneers Twitter feed, Facebook page and/or homepage to make sure that there isn’t some kind of maintenance going on.
  5. Contact our support: Support Page

4.2 Why won’t my game account login work on the forums? / Why won’t my forum account login work on the game?

These logins don’t work on each other because they are two completely separate systems. We know that this is a bit troublesome and confusing. We are thinking about combining these at some point.

Please note that at this moment the forums are down.

4.3 The game keeps crashing on me! What should I do?

You can look through the discussions at the AirBuccaneers Steam Community to see if someone else has encountered the same problem and if it has been solved. If not, you can contact us directly via email as instructed at our Support Page.

Please remember to add following things to your email:

  • Your computer specs
  • How and when the problem occurred
  • Is the problem constant and repeating or completely random
  • Which game version you have
  • Have you installed new version of AirBuccaneers on top of an older version manually
  • Whatever else you think might help

4.4 I purchased AirBuccaneers Alpha / Alpha: Loot & Booty Pack from GamersGate, never activated it and now only have a Steam key in there. Will I get my extras?

This was an unfortunate mistake due to a miscommunication but it has now been fixed. GamersGate has given you all back your Alpha / Alpha: Loot & Booty Pack keys, so you should now have a Steam key and that old long key. It might say “Beta” on the long key but don’t worry, it’s the original key you had before the Steam keys.

With the Steam key you can now redeem AirBuccaneers on Steam. After that go to the Settings/Account menu and there’s a section “Upgrade account using pre/alpha key”. Just put that old long Alpha / Alpha: Loot & Booty Pack key in there, click “Apply” and now your Steam account has been upgraded with your old Alpha / Alpha: Loot & Booty Pack key.

VERY IMPORTANT NOTICE: If you have a registered Free account which you want to migrate to your Steam account AND upgrade with the Alpha / Alpha Loot & Booty Pack key, YOU MUST DO THE FREE ACCOUNT MIGRATION FIRST. The Alpha / Alpha Loot & Booty Pack key will only upgrade ONE ACCOUNT and it’s the account that you have tied to the Steam version during the upgrade.

4.5 I purchased AirBuccaneers Pre-Alpha / Alpha / Beta and activated my account with it before the Steam release. How do I redeem my Steam key?

Contact us via email as instructed in our Support Page.

Please email us from the same address you used to register your AirBuccaneers account.

4.6 My AirBuccaneers Activation key doesn’t work on Steam / on your site

If the key you’re trying to use looks like this, it’s meant to be used on our system:
1234567890abcdefghij123456789abcdefghij

Steam key looks like this:
12345-ABCDE-12345

If you have the longer key you need to create an account on our system first, activate the account and then redeem a Steam key from our website. Instructions to this in 4.7.

4.7 I have Pre-Alpha / Alpha / Beta key, but have no account. How do I redeem the Steam key?

Contact us via email as instructed in our Support Page.

4.8 How can I bring my old AirBuccaneers account into the Steam version?

Go to Settings/Account on AirBuccaneers Steam version, type in your old account credentials and now your old account has been tied to the Steam version. You will lose the Steam account though but will have all your experience points, unlocks and character progression from your old account.

4.9 I purchased an Activation Key / Premium Account from your store at AirBuccaneers.com but didn’t receive an email with the key

Please check your spam folder. Sometimes the activation key email gets flagged as spam.

Also please notice that if you used different email addresses on our Purchase AirBuccaneers page and on the Paypal, the key will be sent to the address which you gave on our site.

If you can’t find the activation key email, please contact us via email as instructed in our Support Page.

4.10 I activated the NON-Steam key on your system but my the game still says “Free” in the Account Level part at Settings/Account menu

If you activated the key while you were logged in, you need to restart the game for the activation key to take effect.

If rebooting the game doesn’t solve the problem, please contact us via email as instructed in our Support Page.

4.11 I purchased a Premium Account but the game says “Beta” / “Alpha” / “Pre-Alpha”

This is normal. Beta, Alpha, and Pre-Alpha accounts are all different types of Premium accounts. The type depends on when you bought the activation code.

4.12 I have a Premium Account and I have gained XP but I can’t use the Gear and/or Perks & Flaws

There’s two different types of XP in the game:

  • General XP
  • Class XP

General XP raises your Rank, unlocks Gear and Perk & Flaw Slots, but not the actual Perks & Flaws themselves.
Class XP unlocks Perks & Flaws and it’s counted separately for all four classes: Captain, Cannoneer, Defender and Guerrilla. First Perks & Flaws are unlocked at 400 Class XP points.
If you have enough XP for Gear and/or Perk & Flaw unlocks but still can’t use them, here’s what you can try:

Make sure that you’ve gone through at least one full level change after you have activated your account. What this means is that you have to be on the server some time before the end of round room comes up. Then you have to stay on the server through whole end of round room. And then you have to wait for the server to fully load and start next round.

If this doesn’t work or you’re 100% sure that you’ve done that at least once after you activated your account, please contact us via email as instructed in our Support Page.

4.13 I registered my guest account five days ago but now the game demands that I register it and won’t let me log in

After you registered the guest account in the game you should have received an email from us. This email has a link that you need to click to successfully finish the registration.

Sometimes this email might get flagged a spam, so please check your spam folder before contacting support.

4.14 How do I get a DxDiag file?

Here’s how you can get it (in Windows 7):

  1. Go to Start Menu
  2. Type dxdiag.exe to seach
  3. Click save all information
  4. This will create a .txt file which you can then send to us

4.15 Where is the output_log.txt file?

The output_log.txt can be found in the abu_Data folder, which is in the AirBuccaneers installation folder.

If you have the Steam version, then the default installation folder for airbuccaneers is:
[Steam installation folder]/steamapps/common/AirBuccaneers

4.16 My Saga tower is pink!

We released a hotfix update on January 2nd 2013 which should fix this issue.

If you still encounter this issue, please contact us via email as instructed in our Support Page.

4.17 How do I reset my password for AirBuccaneers account? / I can’t remember my password for AirBuccaneers account!

Contact us via email as instructed in our Support Page.

4.18 No menus, just empty background after launching game!

The game cant reach our Storage Server.

First check that your firewall doesn’t block the game and that the following ports are open both ways:
25002 UDP
25003 UDP
25004 UDP

It is also possible that the Storage Server is down. Please check our website / AirBuccaneers Steam Community / twitter for any info on this.

If it’s neither of these, it is possible that your ISP blocks the connection to our Storage Server or there’s no proper connection to the Storage Server at all for some other unknown reason.

4.19 I launched the game from it’s install folder and now it says I have a free version! I purchased it from Steam.

If Steam version of AirBuccaneers is launched directly from the install folder, it won’t find the Steam-tied account credentials and thus thinks it’s a free version. Easiest way to fix this is launch the game from Steam library or create a shortcut for it from the Steam library (Right click AirBuccaneers on Steam Library -> “Create Desktop Shortcut”).

If you insist on launching Steam bought AirBuccaneers directly from it’s exe, this is how you can do it:

  1. Create a shortcut of abu.exe, right click it and go to “Properties”
  2. On the “Target” line, after the installation path, add ” -steam” (without the quotation marks). It should look similar to this: “C:SteamsteamappscommonAirBuccaneersabu.exe” -steam
  3. Click “OK”

Now you can launch AirBuccaneers directly from the exe with this shortcut and it finds its Steam-tied account credentials.
But note that Steam must be on when the game is launched and while it’s running for this to work.